At SadhuStone,
Your satisfaction is our highest priority !
- 30-Day Return Policy
- 30-Day Satisfaction Guarantee
- No return fees
- Lifetime Warranty Available for Purchase
We are dedicated to ensuring you enjoy every experience with us, whether you are making a purchase or returning an item. Our commitment is to provide exceptional products and outstanding customer service. Here are the key details:
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Can I return or exchange an item?
Absolutely! You may return or exchange an item within 30 days of receipt. Whether it’s due to an incorrect size, a damaged product, or simply a change of heart, we are here to assist you with a refund or replacement.
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What if I am not satisfied with my product?
If you are not completely satisfied with your purchase, rest assured—we offer a 30-day satisfaction guarantee. You can request a return if the product does not meet your expectations.
To initiate a return, please contact us at
hello@sadhustone.com. We will respond with the return address within 24 to 48 hours. The item should be unused and ideally in its original packaging. Upon receipt of the returned item, we will process either a refund or an exchange. Refunds are typically processed within 1-2 days, though credit card refunds may take up to 5 business days to appear in your account. We offer refunds via credit card and PayPal.
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Do I need to pay for return shipping?
No, you don't need pay for return shipping.
If you have mistakenly placed an order or have changed your mind, please notify us as soon as possible. If your order has not yet shipped, we will cancel it immediately and issue a full refund.
Feel free to reach out to us at
hello@sadhustone.com, and we will be happy to assist you.